{"id":1643,"date":"2024-02-15T09:14:09","date_gmt":"2024-02-15T09:14:09","guid":{"rendered":"https:\/\/schoolcentral.co.uk\/?p=1643"},"modified":"2024-07-11T09:11:15","modified_gmt":"2024-07-11T08:11:15","slug":"southern-water-customers-affected-by-cyber-attack","status":"publish","type":"post","link":"https:\/\/schoolcentral.co.uk\/?p=1643","title":{"rendered":"Southern Water customers affected by cyber attack"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div data-component=\"text-block\" class=\"ssrcss-11r1m41-RichTextComponentWrapper ep2nwvo0\">\n<div class=\"ssrcss-7uxr49-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Source: <a href=\"https:\/\/www.bbc.co.uk\/news\/uk-england-kent-68284475\">https:\/\/www.bbc.co.uk\/news\/uk-england-kent-68284475<\/a><\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\"><b class=\"ssrcss-hmf8ql-BoldText e5tfeyi3\">Southern Water has warned that data belonging to 5-10% of its customers has been stolen in a cyber attack.<\/b><\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"ssrcss-11r1m41-RichTextComponentWrapper ep2nwvo0\">\n<div class=\"ssrcss-7uxr49-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">In an email to customers on Tuesday, the firm said personal details and financial information may have been stolen for sale on the dark web.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"ssrcss-11r1m41-RichTextComponentWrapper ep2nwvo0\">\n<div class=\"ssrcss-7uxr49-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The company provides water services across Kent, Sussex, Hampshire and the Isle of Wight.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"ssrcss-11r1m41-RichTextComponentWrapper ep2nwvo0\">\n<div class=\"ssrcss-7uxr49-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">It apologised and said it had contacted regulators and was working with cybersecurity experts.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"ssrcss-11r1m41-RichTextComponentWrapper ep2nwvo0\">\n<div class=\"ssrcss-7uxr49-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Southern Water provides essential water services to 2.5 million customers and wastewater services to more than 4.7 million customers.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"ssrcss-11r1m41-RichTextComponentWrapper ep2nwvo0\">\n<div class=\"ssrcss-7uxr49-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">In an email to customers seen by the BBC, it said data including names, dates of birth, national insurance numbers, bank account details and reference numbers could have been stolen.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"ssrcss-11r1m41-RichTextComponentWrapper ep2nwvo0\">\n<div class=\"ssrcss-7uxr49-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The company said it had been<span>\u00a0<\/span><a href=\"https:\/\/www.southernwater.co.uk\/the-news-room\/the-media-centre\/2024\/january\/cyber-investigation\" class=\"ssrcss-k17ofw-InlineLink e1kn3p7n0\">monitoring suspicious activity in its IT systems since it was named on a cyber crime website last month<\/a>.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"ssrcss-11r1m41-RichTextComponentWrapper ep2nwvo0\">\n<div class=\"ssrcss-7uxr49-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">In a statement the company said: &#8220;Based on our forensic investigations so far, which are ongoing, we are planning to notify in the order of 5 to 10% of our customer base to let them know that their personal data has been impacted. We are also notifying all of our current employees and some former employees.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"ssrcss-11r1m41-RichTextComponentWrapper ep2nwvo0\">\n<div class=\"ssrcss-7uxr49-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;We have engaged leading independent cybersecurity experts to monitor the &#8216;dark web&#8217;. We take data protection and information security very seriously and, in accordance with our regulatory obligations, we are making contact with anyone whose personal data may be at risk.&#8221;<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"ssrcss-11r1m41-RichTextComponentWrapper ep2nwvo0\">\n<div class=\"ssrcss-7uxr49-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">It added that services and water supplies had not been affected.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"ssrcss-11r1m41-RichTextComponentWrapper ep2nwvo0\">\n<div class=\"ssrcss-7uxr49-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The Information Commissioner&#8217;s Office (ICO) said it had received a report about the incident and was investigating.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"ssrcss-11r1m41-RichTextComponentWrapper ep2nwvo0\">\n<div class=\"ssrcss-7uxr49-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">It added: &#8220;Our advice to the public remains that if anyone is concerned about how their data has been handled or they are concerned about a potential breach, they should get in touch with the ICO.&#8221;<\/p>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221;][et_pb_column _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243;][et_pb_text _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; _dynamic_attributes=&#8221;content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90YWdzIiwic2V0dGluZ3MiOnsiYmVmb3JlIjoiIiwiYWZ0ZXIiOiIiLCJsaW5rX3RvX3Rlcm1fcGFnZSI6Im9uIiwic2VwYXJhdG9yIjoiIHwgIiwiY2F0ZWdvcnlfdHlwZSI6InBvc3RfdGFnIn19@[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Source: https:\/\/www.bbc.co.uk\/news\/uk-england-kent-68284475 Southern Water has warned that data belonging to 5-10% of its customers has been stolen in a cyber attack. In an email to customers on Tuesday, the firm said personal details and financial information may have been stolen for sale on the dark web. The company provides water services across Kent, Sussex, Hampshire [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1646,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[1,61,5],"tags":[110],"class_list":["post-1643","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-main-page","category-parents","category-staff","tag-hacking"],"_links":{"self":[{"href":"https:\/\/schoolcentral.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/1643","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/schoolcentral.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/schoolcentral.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/schoolcentral.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/schoolcentral.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1643"}],"version-history":[{"count":4,"href":"https:\/\/schoolcentral.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/1643\/revisions"}],"predecessor-version":[{"id":2279,"href":"https:\/\/schoolcentral.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/1643\/revisions\/2279"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/schoolcentral.co.uk\/index.php?rest_route=\/wp\/v2\/media\/1646"}],"wp:attachment":[{"href":"https:\/\/schoolcentral.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1643"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/schoolcentral.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1643"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/schoolcentral.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1643"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}